Hi everyone/anyone,
I'm here today because I'm having serious issues with my new laptop with Windows 10 installed. I've been getting a blue screen with the error message 'Driver Power State Failure' This happened once the first day I used it and then it never happened again until I received my device back from HP after they replaced my screen because of damaged pixels. I thought that maybe upgrading my HD to SSD and adding some extra ram would help boost things a bit but I don't think that made any difference as it kept happening even after the installation. So, I had it reverted back to the original hardware and now I'm just trying to figure out how to stop this from happening.
Now it's happening randomly every 5min - 3+hrs and I don't know how to fix it. Even after multiple complete restorations of my OS it still occurs.
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I've read a bunch of solutions on these boards and have yet to find a solution that works for me.
I understand that there's information regarding this error located in a dump file in C:Windowsminidump and I've found that file, but I don't know what to do with it. Please help. I will list some of my hardware/software specs as well.
CPU: Intel i7-7700 HQ
GPU: Nvidia Geforce 1050ti
Hard Drive: 1TB HGST HTS721010A9E630
RAM: 8GB
Architecture: 64bit
OS: Windows 10 Pro
Laptop Model: OMEN by HP (I've got a '17t')
If there's anything else I can do to help you help me, please let me know. Thank you in advance for your time.
EDIT: I will check back in a few hours.
Hi,
Be sure to check with the System maker's Support (or motherboard maker for custom systems)
and their forums (if any) for known issues.
Check these KB Articles which 'might' apply.
Stop 0xFE Resuming from Sleep or Hibernate with USB Streaming Device
http://support.microsoft.com/kb/974303
'Stop 0x9F' or 'Stop 0xFE' error on a Windows 7-based or Windows Vista-based computer that
uses certain AMD USB EHCI host controllers
http://support.microsoft.com/kb/982091
'STOP 0x000000FE' error in Windows 7 or in Windows Server 2008 R2 when the computer enters
or resumes from sleep (S3) or from hibernation (S4)
http://support.microsoft.com/kb/974410
Those and 4 other KB Articles are available (as of the date of this reply)
http://support.microsoft.com/search/default.aspx?mode=a&query=0x000000FE&spid=14019&catalog=LCID%3D1033&res=10
Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7
You can troubleshoot these yourself using BlueScreenView, MyEventViewer and the other methods
in this thread. Be sure to use MyEventViewer to check at the times of the BSOD's or within a second
before them to see if anything is helpful in the Event Viewer. Top 3 replies (+1 other).
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990
We can analyze the minidumps if you make them available from the SkyDrive or other file
sharing sites (such as MediaFire). If you have problems uploading the minidumps copy
them to the Desktop or the Documents folder and upload them from there.
Zip or upload the contents of C:Windowsminidump
Use SkyDrive to upload collected files.
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Teclado Blue Code Driver
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Also do this so you can see the likely bluescreens.
Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-t84.html
Although the Bug Check 0xFE: BUGCODE_USB_DRIVER does usually indicate hardware it could easily
be a USB device attached and not System USB hardware. And you can never really rule out drivers.
BCCode: FE 0x000000FE <-- read this link
http://www.faultwire.com/solutions-fatal_error/BUGCODE-USB-DRIVER-0x000000FE-*1251.html?order=date
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Is this a Upgrade installation of Windows 7 or did Windows 7 come on the system from the factory?
A possible cause could be Windows Updates, especially drivers. Even drivers not usually thought of as
USB related, such as video/display, network (NIC & WiFI), and others, can be the cause.
Blue Code Html
Norton especially, McAfee, Kaspersky, SpyBot, Adaware and others could be causing or have a role
in this issue. Try uninstalling them to see if that helps. Use their maker's Removal Tools and/or
special instructions. (Antivirus/antispyware/security programs.)
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Remove ALL USB devices from the computer. Be sure to check for updated drivers for ALL USB
devices.
References to Vista also apply to Windows 7.
Do these to clear corruption and repair/replace damaged/missing system files.
Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow
How to Repair Windows 7 System Files with System File Checker
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Then run checkdisk (chkdsk).
How to Run Disk Check in Windows 7
http://www.sevenforums.com/tutorials/433-disk-check.html
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Then lets refresh the USB Stack
Blue Code In Hospital
Control Panel - Device Manager - click anywhere in the blank/white area - then VIEW - Show
Disabled Devices - look everywhere (except USB Controllers) for any hidden/disabled devices
(may have none or more than one) and Right Click on it - UNINSTALL.
Control Panel - Device Manager - USB Serial Controllers - RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself - REBOOT - this refreshes the driver and the USB stack
This KB shows the XP how to and the Vista and Windows 7 methods are identical
http://support.microsoft.com/kb/310575
Here is a utility to help but do the above 1st.
USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three
choices to see if any are there.
http://www.nirsoft.net/utils/usb_devices_view.html
You would remove all instances of the devices then reboot.
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If needed try both of these :
Tips for solving problems with USB devices - and a Mr Fixit
http://windowshelp.microsoft.com/Windows/en-US/Help/c39bd203-f729-47a4-8351-83291e13c8a81033.mspx#EGB
Hardware devices not detected or not working - Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems
After the above attach one USB device at a time to see if any cause the issue.
Hope this helps.
Blue Code Generator
Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!